Hello there! I'm Crystal Folkes

As a PRODUCT DESIGNER,

I bring a unique blend of

visual design, system thinking,

and a holistic approach to

deliver exceptional user

experiences

ABOUT ME Or how is my little story began

Within the last couple of years, I've worked with multiple design teams and mid-sized startups worldwide – with projects ranging from fashion to healthcare and even print to e-commerce. And besides being a designer, I also know how to implement my design ideas with a lil' bit of my front-end coding skills.

btw, I’m a member of the Awwwards Young Jury for the past two years.

Paypal, Remote

Sr. Product Designer

‘21 – Now

Collaborate with cross-functional team members to execute and deliver PayPal's products and services for merchants. Play an active role in developing and executing strategies, delivering high-quality deliverables, and advocating for the user within project requirements and timelines. Additionally, participate in user interviews and testing to gather insights for iterating on existing designs. Work closely with product, engineering, marketing, and other teams to bring growth-oriented design solutions to the market.

Comcast Business, Philadelphia

Sr. UX/UI Designer

‘19 – ‘21

Creating and maintaining a customer-facing adaptive e-commerce experience. Participating in A/B testing to launch data-driven, user-centered design. Partnering with the sales team to run promotions and marketing throughout the site to accelerate sales. Mentoring team members and initiating cross-team collaboration to maintain a holistic user journey. Supporting the Development and Content Management teams from staging to production.

Jefferson Uni & Hospital, Philadelphia

Digital Designer

‘18 – ‘19

Responsible for evolving the brand and marketing collateral for the R&D extended reality team. Successfully managed the logistics of the XR Lab's booth at SXSW and played a key role in developing the look and feel of XR products. Additionally, provided valuable support to the video production team by creating motion graphics for branded video content.

Hanlon Creative, Lansdale

Digital Designer

‘17 – ‘18

Developed responsive web designs for clients, including Amerisourcebergen and ECI Consulting. Implemented an innovative design process for web projects, resulting in increased efficiency and client satisfaction. Produced daily branded marketing materials and ensured accurate file-prep for printing.

MCS Industries, Easton

Visual Designer

‘16 – ‘17

Refreshed layouts for frame facepapers to enhance visual appeal and brand consistency. Conceptualized designs and provided brand direction for innovative products, ensuring alignment with market trends and customer preferences.

Currently

Product Designer @PayPal

Working closely with Product Managers, Engineers, UX Researchers, and Content Designers to improve online payment services for small to large businesses.

56

Finished projects

200k

Happy users

30+

Designers educated

8

Launched apps

ENGLISH
ENGLISH
Español
upper-intermediate
skills
USER EXPERIENCE
USER Testing
USER FLOW
DATA ANALISYS
USER STORIES
WIREFRAMING
USER INTERFACE
FIGMA
Animation
PROTOTYPING
VISUAL DESIGN
TYPOGRAPHY
ICONOGRAPHY
SCRUM
GRAPHICS
ILLUSTRATIONS
A/B TESTING
Procreate
Miro
USER EXPERIENCE
DATA ANALISYS
WIREFRAMING
FIGMA
USER FLOW

I'm using a forward thinking

that helps clients world-

wide build stronger digital

presence that people

remember.

Combining a practical

understanding of visual

language and narrative to

elevate brands and

digital experiences

WHAT OTHER PEOPLE SAID ABOUT WORK WITH ME

Becky Williamson

UX Research Manager, PayPal

Crystal just keeps working for designs that will meet our customers' needs. She doesn't settle on what is easy. She puts the customers first and pushes our designs and teams to get there. Thank you Crystal!

Becky Williamson

UX Research Manager, PayPal

Crystal just keeps working for designs that will meet our customers' needs. She doesn't settle on what is easy. She puts the customers first and pushes our designs and teams to get there. Thank you Crystal!

Becky Williamson

UX Research Manager, PayPal

Crystal just keeps working for designs that will meet our customers' needs. She doesn't settle on what is easy. She puts the customers first and pushes our designs and teams to get there. Thank you Crystal!

Becky Williamson

UX Research Manager, PayPal

Crystal just keeps working for designs that will meet our customers' needs. She doesn't settle on what is easy. She puts the customers first and pushes our designs and teams to get there. Thank you Crystal!

Becky Williamson

UX Research Manager, PayPal

Crystal just keeps working for designs that will meet our customers' needs. She doesn't settle on what is easy. She puts the customers first and pushes our designs and teams to get there. Thank you Crystal!