Hello there I'm Crystal,

As a Product Designer,

I bring a unique blend of

visual design, system thinking,

and a holistic approach to

deliver elevated user experiences

ABOUT ME & how my journey began

I created my first website in middle school, which was essentially a personal blog. At the time, I don't think I even knew what that meant. However, what I did know was that I loved the feeling of creating something on a screen that could connect me to the world.

Throughout my career, my commitment has been to spread that magic by creating experiences that give users the same delight. This way, my work will never be just another average digital product.

Paypal, Remote

Product Designer

‘21 – Now

Collaborate with cross-functional team members to execute and deliver PayPal's products and services for merchants. Play an active role in developing and executing strategies, creating high-quality deliverables, and advocating for the user within project requirements and timelines. Additionally, participate in user interviews and testing to gather insights for iterating on existing designs. Work closely with product, engineering, marketing, and other teams to bring growth-oriented design solutions to the market.

Comcast Business, Philadelphia

Sr. UX/UI Designer

‘19 – ‘21

Creating and maintaining a customer-facing adaptive e-commerce experience. Participating in A/B testing to launch data-driven, user-centered design. Partnering with the sales team to run promotions and marketing throughout the site to accelerate sales. Mentoring team members and initiating cross-team collaboration to maintain a holistic user journey. Supporting the Development and Content Management teams from staging to production.

Jefferson Uni & Hospital, Philadelphia

Digital Designer

‘18 – ‘19

Responsible for evolving the brand and marketing collateral for the R&D extended reality team. Successfully managed the logistics of the XR Lab's booth at SXSW and played a key role in developing the look and feel of XR products. Additionally, provided valuable support to the video production team by creating motion graphics for branded video content.

Hanlon Creative, Lansdale

Digital Designer

‘17 – ‘18

Developed responsive web designs for clients, including Amerisourcebergen and ECI Consulting. Implemented an innovative design process for web projects, resulting in increased efficiency and client satisfaction. Produced daily branded marketing materials and ensured accurate file-prep for printing.

MCS Industries, Easton

Visual Designer

‘16 – ‘17

Refreshed layouts for frame facepapers to enhance visual appeal and brand consistency. Conceptualized designs and provided brand direction for innovative products, ensuring alignment with market trends and customer preferences.

Currently

Product Designer @PayPal

Working closely with Product Managers, Engineers, UX Researchers, and Content Designers to improve online payment services for small to large businesses.

TOOLS
Figma
Miro
Confluence
Notion
Asana
SKILLS
Strategy
Systems Thinking
USER EXPERIENCE
USER INTERFACE
USER STORIES
USER Testing
A/B TESTING
WIREFRAMING
Animation
PROTOTYPING
VISUAL DESIGN
TYPOGRAPHY
Public Speaking
ILLUSTRATION
Mentorship
HTML/CSS
Accessibility
Branding
Design Systems
Key Principles
Delight
To create outstanding products, by adding unexpected touches that leave a lasting impression.
Equity
Design products that are accessible and inclusive. Ensure that designs meet the needs of everyone.
Collaboration
Gathering diverse perspectives is crucial to ensuring a product's success.
Excellence
To fully embrace the continuous growth and advancement of the craft.

Bring the chocolate.

Something I learned from the digital agency Ueno epitomizes my work and life philosophy: “when someone asks you for a coffee, bring the best one you can, but always add a piece of chocolate.” I go beyond what’s expected. I add an element you didn’t even know you wanted.
I bring the chocolate.